Shipping & Returns

Introduction

Welcome to Alshamelwholesale.com. By accessing or using our website, you agree to be bound by the following terms and conditions. These terms apply to all products sold by Al Shamel Wholesale. If you do not agree to these terms and conditions, we advise you to refrain from using this website. Al Shamel Wholesale reserves the right to modify, update, or change these terms at any time without prior notice. Any changes will be effective immediately upon posting to the website.

Delivery Policy

Al Shamel Wholesale is dedicated to delivering your products as quickly as possible

Return and Exchange Policy

We want you to be fully satisfied with your purchase from Al Shamel Wholesale. Please carefully review our return and exchange policies below:

Requirements for a Valid Return:

Proof of purchase, such as an order number or invoice.
The reason for the return must be valid, and the product must meet the return acceptance criteria outlined below.

Valid Reasons for Returning an Item:

Incorrect Product Delivered: If you received a product that does not match your order.
Defective Product: If the product you received is damaged or defective.
Product with Missing Parts: If any parts or accessories are missing from your product.
Incorrect Information on the Website: If the product does not match the description or specifications provided on the website.

Conditions Where Return/Replacement Guarantee Does Not Apply:

Damage resulting from misuse or mishandling of the product.
Incidental damage caused by product malfunction.
Consumable items that have been used or installed.
Products with tampered or missing serial numbers or UPC codes.
Damage or defects that are not covered under the manufacturer’s warranty.